Change to Email Messages from Bongo4U Websites

Email Rejected

Most Bongo4U websites have one or more email forms. They are used for Contact forms, Request-A-Quote forms, and many other uses.

We had to change the “From Address” that was being used in email messages generated from the email forms.

Many email providers such as Gmail, Yahoo, Hotmail, Outlook, etc., have implemented a spam-detection mechanism called DMARC. This flags any message that does not come from an authorized mail server. Most DMARC implementations currently only flag the message but still deliver it.

Recently, Yahoo changed their DMARC implementation to reject all emails generated with a From Address that contains “______@yahoo.__” regardless of the recipient of the message, unless the message comes from one of Yahoo’s servers. Over time it is expected that more email providers will change their DMARC implementations to also reject messages that don’t come from their own servers.

This causes a problem for all websites that use the online user’s email address as the “From Address” for messages.

This means if an online user fills in an email form on your website and their email address contains “@yahoo” that this message will probably not be delivered to its intended recipient.

Email SecurityWe have enhanced Bongo4U to handle this situation.

There has always been an optional field in every email form where the Admin user can specify the “From Address” to be used for messages generated by that email form. Unfortunately, many people leave the field empty. Previously, the system would use the online user’s email address for the “From Address” if this field was empty.

However, now the system will use “” as the “From Address” if this field is empty.

To make your email forms better, please login to your website’s admin area and edit your email forms. Enter your organization’s general email address into the “From Address” field and click [Save Changes]

If you have any questions, please open a ticket or call us.

(P.S. Please note that the online user’s email address still gets sent as the “Reply-To” address, so that replies will be directed back to the user.)